Q: What material is this wine set made of?
A: This wine set is made of alloy.
Q: How many pieces are included in one set?
A: One set contains 1 wine pot, 6 wine cups and 1 matching tray.
Q: What is the gross weight of the whole set?
A: The gross weight of the set is 1000 grams.
Q: What is the package dimension?
A: The package size is 26.5cm *26.5cm *9.2cm.
Q: How many color options can I choose?
A: We have gold white,gold red,gold blue,gold green,golden,silver white and other colors for you to pick.
Q: Is it suitable as a wedding gift?
A: Yes, this retro ornate wine set is a wonderful wedding gift for your friends and families.
Q: Can this set be used for real drinking?
A: It can hold liquor, it is mainly designed for decoration and gift collection.
Q: How tall is the wine pot?
A: The wine pot height is about 22.5cm.
Q: Is there shipping cost?
A: Shipping fee starts from 5, it depends on your delivery address.
Q: What is the minimum order quantity?
A: 1 set is acceptable for the minimum order.
Q: Do you ship worldwide?
A: Yes, Paoleng Handicrafts ships our handcrafted products (including woven bags, handmade accessories, and gifts) to all countries and regions around the world. The shipping cost is quoted based on your actual delivery address, and we usually ship orders within 3 business days.
Q: How is the shipping cost calculated?
A: The shipping cost is not fixed; it is quoted based on your actual delivery location. We will provide you with a clear and transparent shipping quote before you complete your order, with no hidden fees.
Q: What if the product has quality issues?
A: If your product has quality problems (such as defective weaving or broken accessories) within 30 days of receipt, and the product is undamaged and does not affect secondary sales, we will cover the return shipping cost and provide a full refund or replacement.
Q: Can I return a product if I change my mind?
A: Yes, you can return the product if you change your mind, but you will be responsible for the return shipping cost. Please contact our customer service first to confirm the return process, and ensure the product is unused and in its original condition.
Q: How long does it take to receive my order?
A: We usually ship orders within 3 business days. International shipping times vary by location, generally taking 7-21 business days. We will send you a tracking number so you can check the order status anytime.
Q: Are your products truly handmade?
A: Yes, all products on Paoleng Handicrafts are 100% handmade, including our woven bags, handmade accessories, and gift sets. Slight variations in design, color, or size are normal and part of the unique charm of handmade items.
